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STORE POLICIES

  • BILLING / SHIPPING ADDRESSES

    Due to an increase in fraud we require that orders not being shipped to an FFL Dealer for transfer have the same shipping and billing address on file with the credit card company.  If the billing address does not match the shipping address the order may be canceled OR we may reach out to you for ID or other form of confirmation that you are the actual card holder before shipping your order.

    Due to ITAR regulations, which apply to most items we sell, we WILL NOT ship to any Foreign Country, Freight Forwarder or similar service address under any circumstances.
  • PURCHASING FIREARMS ONLINE

    It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

    Firearms may NOT be purchased by a third party other than the person named as the recipient on the order.  Orders which have different names for billing and purchaser / transferee will be canceled without notice and refunded less a 10% cancelation fee.  In order to legally transfer / purchase a firearm the person paying for the firearm must be the actual purchaser / transferee.

  • SHIPPING RESTRICTIONS

    1) We will not ship ANY items to Washington D.C. / the District of Columbia
    2) We will not ship ANY items to the state of Massachusetts.
    3) We will not ship ANY AR or AK Parts or Firearms (Including Receivers) to residents of Connecticut, Chicago, Illinois, Cook County, Illinois, or Deerfield, Illinois.
    4) We will not ship any AR or AK parts to Denver, Colorado.
    5) Illinois: All hand guns handgun having a barrel, slide, frame or receiver which is a die casting of zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 800 degrees Fahrenheit are prohibited.
    6) Minnesota: All hand guns handgun having a barrel, slide, frame or receiver which is a die casting of zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 1,000 degrees Fahrenheit, of any material having an ultimate tensile strength of less than 55,000 pounds per square inch, and of any powdered metal having a density of less than 7.5 grams per cubic centimeter are prohibited.
    7) We will not ship any handguns to CA that are not on the DOJ roster. This includes Single Shot Exemption conversions.
    8) No AR parts will be shipped to Connecticut. All such orders will be cancelled and the customer will be charged a 5% cancelation fee.
    9) All firearms sales to Puerto Rico residents are subject to review prior to shipment. Please send in a copy of your Puerto Rico-Issued weapons license after placing your order to ffl@txtacticalgear.com. Allow up to 3-5 business days for additional processing.
    10) Hawaii: All handguns having a frame or receiver of which is a die casting of zinc alloy which has a melting temperature of less than 800 degrees Fahrenheit are prohibited.

    Stripped lower receivers will NOT be shipped to the following states:

    • - Colorado (Boulder, Denver, Vail)
    • - Connecticut
    • - Massachusetts
    • - New York

    Complete AR and AK receivers will NOT be shipped to the following states:

    • - California
    • - Colorado (Boulder, Denver, Vail)
    • - Connecticut
    • - Maryland
    • - New Jersey
    • - New York

    Non-Compliant AR & AK models will NOT be shipped to the following states:

    • - California (No firearms classified as “assault weapons” can be shipped.)
    • - Colorado (Boulder,Denver, Vail)
    • - Connecticut
    • - Maryland
    • - New Jersey
    • - New York

    Please note that we DO NOT ship high-capacity magazines with firearms to the states listed above or where otherwise prohibited by law. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.

  • RETURNS

    All of the products sold by Texas Tactical Gear / HoustonGunStore.com are new and under warranty from the original manufacturer. If you are not satisfied with your purchase you can return it within 15 days of receipt.  If your item is defective, please contact the original manufacturer before submitting an RMA request.  Some manufacturers will exchange the item directly, some will require you to return it to us for replacement.
     
    If the item is returned unopened in the original box within 15 days of receipt we will give you a full refund for the item, based on your original method of payment, not including any shipping costs.
     
    If the item is returned unopened in the original box after 15 days of receipt we will give you a refund minus a 15% restocking fee, based on your original method of payment, not including any shipping costs.
     
    All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product.  A 25% open box fee, in addition to any other restocking fees applicable, will be assessed on any sealed product that is opened or removed from its original packaging.
     
    Please note that we do not permit the return of the following products:
    1. Special orders and products that are custom configured to your specifications.
    2. Products sold "as is" or "used" or that have been installed or used after receipt.
    3. Firearms, once transferred to buyer. **
    4. Ammunition, Illumination devices, electronic sights, optics and night vision equipment.

    ** Firearms which are unable to be transferred to the buyer, for any reason, will incur a restocking fee of 25% in addition to any shipping costs incurred for the shipment to / return of the firearm from the buyers FFL dealer.

  • USED FIREARMS

    Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

  • GENERAL FIREARM SALES

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

  • SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • ORDER FULFILLMENT

    All orders are shipped promptly from our in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • ONLINE PRICE & DESCRIPTION ERRORS

    Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • AMMUNITION PURCHASES

    In order to legally purchase ammunition:

    You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition.
    You must not be in violation of any local, state or federal laws. 
    You have not been convicted of any felony, a misdemeanor for domestic violence / abuse, and you are not chemically dependants or an unlawful user of or addicted to any controlled substances as defined under federal law.
    You have no legal restraints that would prohibit you from possessing, ordering, owning or transferring ammunition.
    You have never been committed to any mental instituion or been adjucated as mentally defective.
    You will not sell ammunition to any minor or prohibited person.

    All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.  Additional information, such as drivers license, FFL, FOID, or other applicable licenses may be requested from the buyer in order to comply with Federal, State or Local Laws and Ordinances.

    Ammunition shipped to California, New York or any other state requiring a backround check to purchase ammunition must be shipped to an FFL dealer for transfer to the buyer.

    Ammunition shipped to Connecticut, Illinois or New Jersey requires a valid copy of the purchasers FOID / FID / Permit along with Drivers License.  Ammunition MUST be shipped to the address listed on the ID / Permit.

    Failure to provide any documentation required or requested for ammunition purchases within 7 days of order, without prior arrangements, will result in cancellation of your order and a 5% cancellation fee.

    Ammunition can not be shipped to a P.O. Box.
    Ammunition can not be shipped to Alaska, Hawaii or Puerto Rico.

    FFL / FOID / FID / Permits can be sent to ffl@txtacticalgear.com or faxed to (281) 484 - 0805

  • NFA / CLASS III
    Short Barreled Rifles, Short Barreled Shotguns, Silencers, AOWs and Machine Guns are Registered Firearms covered by the National Firearms Act of 1934.  Transfer of NFA / Class III Items requires the receiving dealer have both an FFL (Federal Firearms License) and valid SOT.  Registration with BATFE is required.  The NFA registration process can take 4-18 months to complete before you can take possession of your NFA item. If transferring through another dealer, please check with your transferring FFL for any fees they may charged for an NFA Transfer in addition to the Federal Registration tax.  Buyer is responsible for all required dealer fees and NFA transfer taxes and these are not included in the sale price.

    Cancellation of an NFA item prior to shipment / transfer will incur a 25% cancellation fee.  NFA Items are non-returnable once transferred.

    NFA Laws vary from State to State.  If you are uncertain of NFA / Class III Laws in your location, please check with your transferring dealer, prior to purchase, to verify the item is legal to transfer in your State.

    NFA Transfer Taxes (Paid to BATFE)
    • $200 - Short Barreled Rifles, Short Barreled Shotguns, Silencers, Machine Guns